Skip to content
Navitas Spa & SportsNavitas Spa & SportsNAVITASSpa · Sports
Navitas Spa & Sports — Hilton Istanbul Airport

Guides · Practical

How to Book, Change or Cancel

WhatsApp, the form, phone or e-mail — and the four-hour rule

By Navitas Spa & SportsPublished: 25 August 20261 min read

At a glance

Book at Navitas Spa, Hilton Istanbul Airport, on WhatsApp (+90 535 814 07 44), through the booking form on this site, by phone or by e-mail (info@navitashiltonistairport.com). A request becomes a confirmed appointment when the team confirms it. Changes and cancellations are free up to 4 hours before your time; with delayed flights, message as soon as you know.

Spa reception with a curved marble desk, a cream sofa and a gold leaf sculpture under a lit ceiling
Spa reception with a curved marble desk, a cream sofa and a gold leaf sculpture under a lit ceiling — Navitas Spa & Sports, Hilton Istanbul Airport

Four ways to book

ChannelBest forReply
WhatsAppEverything, especially same-dayMinutes, during opening hours
Booking formPlanning ahead in your own languageConfirmation on WhatsApp or by phone
PhoneQuick questionsImmediate
E-mailMemberships, groups, companiesSame or next day

What to include

  • Date and preferred time (Istanbul time)
  • Treatment and duration
  • Number of guests; couples room if wanted
  • Flight number or time, if relevant
  • Preferences: pressure, male or female therapist, health notes

Changing and cancelling

Free up to 4 hours before your appointment, by any channel. Late cancellations and no-shows may be charged. For the Sultan Hammam and packages, which block two therapists or long slots, as much notice as possible is appreciated.

Frequently asked questions

Do I pay in advance?

Usually at the desk after the treatment; a deposit may be asked for packages, the Sultan Hammam or groups.

How fast is confirmation?

Within minutes on WhatsApp during opening hours; overnight requests are answered from 07:00.

You may also like

It would be a pleasure to welcome you

Your moment of stillness is a message away

Tell us your date, your flight time and what you would like — we confirm within minutes on WhatsApp.